We are dedicated to providing an accessible and inclusive experience for customers, staff and vendors when accessing LCBO information, products, facilities and services, while respecting the dignity and independence of persons with disabilities.
As part of this commitment, we will ensure that accessibility compliance requirements are met or exceeded, as legislated through the Accessibility for Ontarians with Disabilities Act (AODA).
You can view and download the LCBO’s Accessibility Standard in both English and French below. If you require the guidelines in additional languages or formats and or have questions, please send a request to michael.nigro@lcbo.com and we will do our best to accommodate.
Accessibility Standard - English
Norme d’accessibilité de la LCBO – Francais