The LCBO Accounts Payable group can be reached at accounts.payable@lcbo.com. This email address is to be used to address payment discrepancies only. All other queries should be directed to the appropriate LCBO department / division by referring to the Who to Contact page of the Accounts Payable section of this website.
Our goal is to offer our suppliers and agents access to information and answers to their questions, anytime of the day, through iSupplier. All suppliers must apply for access to iSupplier, a self-service application that also allows you to view your payment information online 24-7.
If you still have questions, please email accounts.payable@lcbo.com. Please ensure you include your vendor name, vendor #, purchase order #, invoice #, payment #, payment amount, payment date, and all necessary information to allow us to assist you. Please allow 24 hours for a response.